Thank you for shopping at glintandgrace. This Payment Policy explains the methods we accept, how payments are processed, and the terms you agree to when placing an order on our store.
1. Accepted Payment Method
We currently accept payments exclusively through Stripe, one of the most secure and trusted payment platforms in the world.
Through Stripe, you can pay using:
- Debit cards
- Credit cards
- Supported digital wallets (where available)
2. Secure Payment Processing
- All payment information is encrypted and processed directly by Stripe.
- We do not store, access, or handle your full card details at any time.
- Stripe uses industry-standard PCI-DSS Level 1 security to protect your information.
3. Order Confirmation
- Your order will be processed only after the payment has been successfully authorized.
- You will receive an email confirmation with your order details once your payment is completed.
4. Payment Verification
To prevent fraud and protect customers, orders may be subject to:
- Additional identity verification
- Billing address confirmation
- Review for suspicious activity
Orders that fail verification may be canceled or put on hold until resolved.
5. Currency
All prices on our store are listed and charged in the currency shown at checkout.
Any currency conversion fees are the responsibility of your bank or card provider.
6. Failed or Declined Payments
If a payment fails or is declined:
- The order will not be completed
- You may try again using the same or a different payment method supported by Stripe
For repeated issues, please contact your bank or card provider for assistance.
7. Refunds & Cancellations
Refunds (when eligible) will be issued through Stripe to your original payment method.
Processing time:
- Typically 5–10 business days, depending on your bank.
For complete details, please refer to our Refund Policy.
8. Contact Us
If you have any questions about payments or need assistance with an order, contact us at:
📩 support@glintandgrace.com
