At glintandgrace , we take great care in preparing and delivering your order. Our goal is to provide a smooth, reliable, and transparent shipping experience for all customers.
Processing Time
- All orders are processed within 1–3 business days after payment confirmation.
- Customized or made-to-order jewelry may require additional preparation time.
- Orders are not processed on weekends or public holidays.
Shipping Methods & Delivery Time
We offer secure and tracked shipping options:
Domestic Shipping (Within Country)
- Standard Delivery: 3–7 business days
- Express Delivery: 1–3 business days
International Shipping
- Delivery typically takes 7–15 business days, depending on the destination and customs processing.
Delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.
Shipping Fees
- Shipping charges are calculated at checkout based on your location and selected shipping method.
- Free shipping promotions (if available) will be clearly displayed on our store.
Order Tracking
Once your order is shipped, you will receive an email containing:
- A shipping confirmation
- Tracking number
- Link to follow your package
Please allow 24–48 hours for tracking updates to appear.
Customs, Duties & Taxes (International Orders)
International buyers are responsible for any customs fees, import duties, or taxes applied by their local authorities.
glintandgrace is not responsible for delays caused by customs procedures.
Incorrect Shipping Information
Please make sure your shipping address is accurate.
We are not responsible for:
- Delays due to incorrect or incomplete addresses
- Packages returned due to customer error
If a package is returned to us, the buyer will be responsible for reshipping fees.
Lost or Damaged Packages
We take packaging seriously, but if your order arrives damaged or does not arrive at all:
- Contact us immediately with your order number
- Provide photos of the package or item if damaged
We will assist you in resolving the issue with the carrier.
Contact Us
If you have any questions about shipping, feel free to reach out at:
📩 support@glintandgrace.com